Click & Collect
Shop Online, Collect In Store
A convenient way to shop online and collect in store. Choose your products online, select your nearest Vision Works store, and collect when your order is ready.
- 3 – 5 Business Day Turnaround
- No Additional Delivery Fees
- Free Over R150
- Available 5 Days a Week
- All Stores Nationwide
- Email Updates
Select the click & collect delivery method at checkout. You’ll receive an email confirming your order and another when it’s ready – simply present that email at your selected store.
Three Simple Steps
Shop Online
Choose your products online.
Select a Store
Select your nearest Vision Works store.
Collect In Store
Collect your order in store.
From Checkout to Collection
Check Out
Shop online and select the click & collect delivery method when you check out.
Confirmation
After payment, you will receive an email confirming your order details and the store selected for the collection.
Ready to Collect
When your order is ready for collection, you will receive an email telling you to come collect!
Collect
To collect your order in-store, simply present your email at the selected Vision Works store.
Please Note
Please do not arrive in store to collect your order until you have received your confirmation, as it may not be ready for collection.
Why Use Click & Collect?
Speedy Turnaround
3 – 5 business days.
No Delivery Fees
No additional delivery fees.
5 Days a Week
Available 5 days a week (due to couriers).
Nationwide
Available in all Vision Works stores nationwide.
Click & Collect Questions
The click & collect service is available at all Vision Works stores.
Click & collect is FREE for orders over R150; otherwise a standard collection fee of R15 applies.
Delivery can take 3–5 business days depending on your location. You will receive an email when your order is ready. Please don’t come in until you’ve received this confirmation. Extended lead times may apply over high-volume periods.
Yes, but Vision Works will not accept responsibility for anyone who receives your order who is not authorised to do so. Simply present your email at the selected store.
Should you not respond to the email or collect within 7 working days of delivery to your selected store, your order will be refunded.
Yes, full payment is required before delivery is couriered to the store. Alternatively, you can use PayFlex for credit arrangements.
Check your order status by following the link in your order confirmation email. If a product is missing, a full order refund will be issued should the investigation determine the outcome.
Please follow our returns policy.
Returns policy